Proper Car Rental Privacy Policy

This privacy policy sets out how “Ak-mavi Tur. ve Tic. Ltd. Sti – Proper Car Rental” uses your personal information and sets out some of the security measures taken in order to protect your privacy & security when you use this website.

“Ak-mavi Tur. ve Tic. Ltd. Sti – Proper Car Rental” is committed to ensuring that your privacy is protected. Your "personal information" means any information that we have obtained from you or third parties in connection with a service or product provided to you that is held now or at any time in the future by us. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“Ak-mavi Tur. ve Tic. Ltd. Sti – Proper Car Rental” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 January 2007.

What Information we collect collects personal data that you voluntarily provide. This information is collected when you:
  • Register / Become a Proclub member
  • Make an online reservation
  • Subscribe to Newsletter / Email alerts
  • Participate in a survey
  • Contact Proper Car Rental
Proclub Member information
When you register to become a member of Proclub, we may collect your name, gender, date and place of birth, contact information (including your full name, phone number, email and street addresses) as well as passport and driving licence information. This enables us to create your member ID, which will allowing access to your profile and having exclusive rates at time of reservation and rental.

We may also collect information about each driver's car rental preferences, including preferred destinations, preferred vehicle category, and preferred means of payment. This information is stored in admin area of the website.

Online Reservation information collects the full name and contact information for a driver when a reservation is made. will also collect credit card information, including card number, card type, cardholder name, expiry date, credit card verification code (CVV) in order to guarantee your reservation or bill you for prepaid reservations. Please view our Security section for additional information on our commitment to protecting your credit card security.

Surveys, Contact information may collect personal information such as your full name, your Proclub member ID, email address, and/or contact information whenever you submit a survey form, question or suggestion, using the online forms of

Other information collected
Information is collected automatically every time you visit collects information about your computer and assigns you a "cookie" (a small, unique identifier text file) when you visit You do not provide this information—it is collected automatically as a means of supporting your visit to our site.

We use cookies and other technologies to facilitate and track your use of services offered on this website. These technologies may also be used in connection with html/text email sent by Propercar.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Computer information may collect certain technical information from your computer each time you request a page during a visit to This information is collected from your computer's web browser and may include your IP address, operating system, web browser software (e.g., Netscape Navigator or Internet Explorer), screen resolution, and referrer web site.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping
  • Register you as a Proclub member
  • Get a quote / make an on-line reservation / view, modify or cancel existing reservation
  • Send email notifications for special promotions
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our site
We want our members and site visitors to feel confident about using and making car rental/airport transfer reservations, so we are committed to protecting the information we collect.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When you send personal information to over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Every credit card transaction you make at is done through our Secure Server Technology. This provides many security features, including:

Authentication: this assures your browser that your data is being sent to the correct computer server, and that the server is secure.

Encryption: this encodes the data, so that it cannot be read by anyone other than the secure server.

Data Integrity: this checks the data being transferred to ensure it has not been altered.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Information is collected lawfully and in accordance with the Data Protection Act 1998 (as amended and updated from time to time). We may collect personal information directly from you when you ask for a quote or as a result of the purchase of a product or service from us. We will do our best to ensure that your details are accurate and kept up to date and we would ask you to assist us in doing so by notifying us of any changes to your personal information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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